Start Your Inclusive Tourism Journey

Self-paced Online • 30 Minutes
Start Your Inclusive Tourism Journey

This module is designed for all tourism employees, including frontline workers, managers and supervisors, and senior leaders.

This eLearning will help create a more inclusive tourism sector by enhancing learners’ understanding of types of disabilities and societal barriers to accessibility. It also explores aspects of diverse identities, and leads to a deeper appreciation of each person’s unique contributions to the workplace.

Who is this for?

  • Staff
  • Workforce
  • Communities & Destinations
  • Operators
  • Tourism business owners
  • Tourism operation managers
Learning Outcomes:
  • Define the concepts of Inclusion, Diversity, Equity, Accessibility, and Leadership.
  • Understand apparent and non-apparent disabilities that create barriers to accessibility within the tourism workplace.
  • Recognize mental health issues and substance use disorders.
  • Understand the impact of social determinants of health and intersecting social identities.
  • Recognize how unconscious biases lead to discrimination and affect interactions and decisions.
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