For Operators

For Tourism Operators, TEN offers Online Learning (Self-Assessments and Videos), Group Workshops and a Fast Track to Success Program.

To access TEN Self-Assessments and TEN Videos you need to have a TEN account.  Click here to enroll.

TEN Self-Assessment Tools

TEN’s Self-Assessments are designed specifically for operators and communities within the Northern Ontario tourism industry.

Ten Essentials of Successful Travel Products & Experience Self-Assessment

This checklist of 10 key factors measures the quality of the visitor experience. Take 20 minutes as a first step to make sure your operation is ‘on track’.

Visitor Appeal Assessment Tool

A more intense assessment (about 90 minutes) with 45 questions to assess your own operations through the eyes of a guest. Good to update annually to monitor progress.

TEN Case Study Videos

Learn from this collection of ‘examples of excellence’ told by others just like you. Available in video and hard copy, these case studies can be referred to at your leisure.

‘All About TEN’ Video Series

These videos are designed to introduce you to TEN and highlight the benefits of the TEN program for tourism operators, communities and destinations.

TEN’s ‘How To’ Video Series

Group Learning

Experiential Travel Training for Operators

This two-day workshop immerses participants in the ‘what’ and the ‘how ‘ of experiential travel. A limited number of workshops hosted annually by TEN.  Click here to view Experiential Travel Training for Operators workshops.

Moving Tourism in Your Community from Ideas to Action

This one-and-a-half-day experiential travel training workshop is designed to inspire Northern Ontario tourism stakeholders to create and build upon existing partnerships to develop new, or enhanced, visitor experiences to foster increased visitation and revenue to their respective communities.  A limited number of workshops hosted annually by TEN. Click here to view Moving Tourism in Your Community from Ideas to Action workshops.

Best Practices Missions

Working trips of 3 to 5 days focused on one theme, these group trips provide a chance to experience and learn from ‘best in class’. Two or three Missions are planned and delivered annually by TEN to support product development priorities.  Click here to view Best Practices Missions.

Fast Track to Success

Includes a pre-visit survey, on-site visit by independent expert, recommendations that ‘can be implemented the next day’ and post-visit support. Click here to learn more about TEN’s Fast Track to Success program.



TEN Coordinator Karen Peacock at

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