Learn the skills to grow your business, your community, and tourism across Northern Ontario
Current Training Opportunities
Group Learning
Building a Quality Tourism Destination: Strategic Renovations to Enhance Your Accommodation (Best Practices Mission Trip)This Best Practices Mission trip will take you behind-the-scenes for a deep dive into accommodation practices in the popular Collingwood, Ontario, area. Meet face-to-face with business owners and managers of small-scale operations to discuss all things accommodation and get insight into what makes their operations successful.
Personalized coaching
Mentorship ProgramThe TEN Mentorship Program provides opportunities for tourism operators and communities to receive one-to-one coaching and support from qualified tourism professionals and business advisors. This program is designed to assist you with the implementation of your goals and ideas after you complete the TEN Training program(s). By connecting you with qualified mentors, business owners can access expertise and knowledge in areas that support your business growth. Through the Mentorship Program, you will have the encouragement and accountability to remain focused on what is important to maximize your potential and grow your business.
ONLINE TRAINING
Experience FishingExperience Fishing is a Northern Ontario industry-led initiative that provides participating operators with the tools and resources needed to offer a standardized, safe, and unique fishing experience at operations to non-angler visitors who are new to the experience of fishing.
ONLINE TRAINING
Train-the-Trainer SessionsBe a driving force in creating welcoming destinations for 2SLGBTQI+ visitors, showcase your expertise, and become part of an impactful project that champions diversity and inclusion, and creates a more enriching experience for all visitors.
Personalized coaching
Fast Track to Success: Personalized Coaching for Your BusinessTEN’s Fast Track to Success (FTS) is a one-on-one coaching program, delivered by a skilled consultant retained by Tourism Excellence North (TEN) – called a TEN Trainer. Working with owners and operators at their business during their operating season, over a 24- hour period, the TEN Trainer provides practical and useful advice to improve the operation. The coaching opportunity includes a pre-visit survey, on-site visit by the TEN Trainer, recommendations that ‘can be implemented the next day’ and two post-visit opportunities for support.
ONLINE TRAINING
Core Skills Online CoursesTourism Excellence North has partnered with Core Skills to provide free online self-led courses in Emotional Intelligence, Constructive Criticism, and Work-Life Balance, specifically designed to enhance career prospects in hospitality and tourism.
In Person
E.D.G.E+ Conference 2025!A FREE, groundbreaking event focused on diversity, equity, and inclusion. Expect hands-on workshops, amazing networking, and a bit of fun with raffles and games! Lunch and refreshments are included.
Tourism Excellence North (TEN) provides tourism operators, communities, and destinations with the knowledge, connections and training they need to grow and strengthen tourism across Northern Ontario.
Learn at your own pace, online or in-person
Courses and resources for tourism business owners and operators
As a resort owner, every tourism tool that I’ve taken through TEN has taken me to a new level. I think it’s an opportunity that every business should take.
Pat Peterson, Owner
Bruce Bay Cottages and Lighthouse
Courses and tools for destinations, communities, and tourism regions
We came away with some great ideas about who we could target in the community, to work together to actually get a program launched.
Kathleen McGill, Office Manager
Whitesquall Paddling Centre
At TEN, our goal is to
Strengthen Northern Ontario tourism as a whole
Give tourism operators the skills they need to grow
Create connections between the community partners and destinations
