Learn the skills to grow your business, your community, and tourism across Northern Ontario

Blended Learning

OTEC’s Empowering Leadership Training program is designed for tourism and hospitality sector managers and leaders seeking to improve leadership skills, empower their team, drive results, and champion growth. This training is currently being offered FREE exclusively for tourism and hospitality businesses. Seats are limited. Contact us at info@otec.org for more information or to register. Brought to us by OTEC and the Social Research & Demonstration Corporation (SRDC), this training features a flexible, blended learning curriculum that is tailored for two distinct tiers of leaders described below. This is a continuation of an SRDC project examining the implementation of the updated Skills for Success model. In this new program, employees will gain vital leadership skills, while businesses will discover strategies to help them implement their new knowledge into daily operations, ensuring lasting results and practical application of their skills – far beyond what typical training programs offer.

Personalized coaching

The TEN Mentorship Program provides opportunities for tourism operators and communities to receive one-to-one coaching and support from qualified tourism professionals and business advisors. This program is designed to assist you with the implementation of your goals and ideas after you complete the TEN Training program(s). By connecting you with qualified mentors, business owners can access expertise and knowledge in areas that support your business growth. Through the Mentorship Program, you will have the encouragement and accountability to remain focused on what is important to maximize your potential and grow your business.

In person

Snowmobiling Brings over $200M to Northeastern Ontario —Are You Ready to Cash In? Over $200 million was spent in District 14 and 15 during the 2022-2023 snowmobile season. Riders are coming, and they’re spending, but we’re just scratching the surface. The real win is getting them to stay longer, ride more, and fuel even bigger economic returns. This region has the terrain, the trails, and the culture, now it’s time to make it the World’s Best Snowmobile Destination.

Personalized coaching

TEN’s Fast Track to Success (FTS) is a one-on-one coaching program, delivered by a skilled consultant retained by Tourism Excellence North (TEN) – called a TEN Trainer. Working with owners and operators at their business during their operating season, over a 24- hour period, the TEN Trainer provides practical and useful advice to improve the operation. The coaching opportunity includes a pre-visit survey, on-site visit by the TEN Trainer, recommendations that ‘can be implemented the next day’ and two post-visit opportunities for support.

ONLINE TRAINING

Experience Fishing is a Northern Ontario industry-led initiative that provides participating operators with the tools and resources needed to offer a standardized, safe, and unique fishing experience at operations to non-angler visitors who are new to the experience of fishing.

ONLINE TRAINING

Tourism Excellence North has partnered with Core Skills to provide free online self-led courses in Emotional Intelligence, Constructive Criticism, and Work-Life Balance, specifically designed to enhance career prospects in hospitality and tourism.