Learn the skills to grow your business, your community, and tourism across Northern Ontario
Current Training Opportunities
Personalized coaching
Mentorship ProgramThe TEN Mentorship Program provides opportunities for tourism operators and communities to receive one-to-one coaching and support from qualified tourism professionals and business advisors. This program is designed to assist you with the implementation of your goals and ideas after you complete the TEN Training program(s). By connecting you with qualified mentors, business owners can access expertise and knowledge in areas that support your business growth. Through the Mentorship Program, you will have the encouragement and accountability to remain focused on what is important to maximize your potential and grow your business.
Group Workshop
Culinary and Agritourism Best Practices Mission: Southeastern OntarioJoin the Culinary and Agritourism Best Practices Mission to Southeastern Ontario to get inspired and learn how to develop culinary and agritourism in your community. This immersive experience will take you through Kingston and Prince Edward County, providing unique insights into the world of culinary and agritourism.
ONLINE TRAINING
Experience FishingExperience Fishing is a Northern Ontario industry-led initiative that provides participating operators with the tools and resources needed to offer a standardized, safe, and unique fishing experience at operations to non-angler visitors who are new to the experience of fishing.
ONLINE TRAINING
Experiential Travel Tourism Micro-CredentialCreated in partnership with Tourism Excellence North (TEN) and Destination Northern Ontario (DNO), the Experiential Travel Tourism micro-credential is for learners interested in the theory, practice, and design of Experiential Tourism Development within the unique Northern Ontario setting.
ONLINE TRAINING
OPTIS/NOPTIS Micro-CredentialThe Ontario Professional Tourism Industry Specialist (OPTIS) / Northern Ontario Professional Tourism Industry Specialist (NOPTIS) micro-credential programs are designed to empower existing employees by enhancing your skills within your current roles.
Personalized coaching
Fast Track to Success: Personalized Coaching for Your BusinessTEN’s Fast Track to Success (FTS) is a one-on-one coaching program, delivered by a skilled consultant retained by Tourism Excellence North (TEN) – called a TEN Trainer. Working with owners and operators at their business during their operating season, over a 24- hour period, the TEN Trainer provides practical and useful advice to improve the operation. The coaching opportunity includes a pre-visit survey, on-site visit by the TEN Trainer, recommendations that ‘can be implemented the next day’ and two post-visit opportunities for support.
ONLINE TRAINING
Core Skills Online CoursesTourism Excellence North has partnered with Core Skills to provide free online self-led courses in Emotional Intelligence, Constructive Criticism, and Work-Life Balance, specifically designed to enhance career prospects in hospitality and tourism.
Tourism Excellence North (TEN) provides tourism operators, communities, and destinations with the knowledge, connections and training they need to grow and strengthen tourism across Northern Ontario.
Learn at your own pace, online or in-person
Courses and resources for tourism business owners and operators
As a resort owner, every tourism tool that I’ve taken through TEN has taken me to a new level. I think it’s an opportunity that every business should take.
Pat Peterson, Owner
Bruce Bay Cottages and Lighthouse
Courses and tools for destinations, communities, and tourism regions
We came away with some great ideas about who we could target in the community, to work together to actually get a program launched.
Kathleen McGill, Office Manager
Whitesquall Paddling Centre
At TEN, our goal is to
Strengthen Northern Ontario tourism as a whole
Give tourism operators the skills they need to grow
Create connections between the community partners and destinations
