Tourism Excellence North (TEN) provides tourism operators, communities, and destinations with the knowledge, connections and training they need to grow and strengthen tourism across Northern Ontario.
To better serve Northern Ontario, TEN is in the process of creating a brand-new interactive online learning environment. Until the new site is launched, the current website will not accept new users.
New TEN members will have access to the revamped site in Fall 2023. Stay tuned for our 'Back to School' launch in Fall 2023!
Contact Us »IN-PERSON TRAINING
Experiential Travel Tourism Micro-credential
Created in partnership with Tourism Excellence North (TEN) and Destination Northern Ontario (DNO), the Experiential Travel Tourism micro-credential is for learners interested in the theory, practice, and design of Experiential Tourism Development within the unique Northern Ontario setting.
IN-PERSON TRAINING
OPTIS/NOPTIS Micro-Credential
The Ontario Professional Tourism Industry Specialist (OPTIS) / Northern Ontario Professional Tourism Industry Specialist (NOPTIS) micro-credential programs are designed to empower existing employees by enhancing their skills within their current roles. These comprehensive programs led by industry experts focus on equipping you with the latest tools, strategies, and knowledge to help you excel.
IN-PERSON TRAINING
Fast Track to Success: Personalized Coaching for Your Business
Experience a one-of-a-kind coaching journey with TEN’s Fast Track to Success (FTS) program. Work with a skilled TEN Trainer who will join you onsite and provide invaluable insights and practical advice to enhance your operation.
ONLINE TRAINING
Experience Fishing
Experience Fishing is a Northern Ontario industry-led initiative that provides participating operators with the tools and resources needed to offer a standardized, safe, and unique fishing experience at their operations to non-angler visitors who are new to the experience of fishing.
This online course includes lessons that cover a range of subjects that can help you successfully develop and market not only the Experience Fishing program but can also be applied to other areas of your business.
Register Now »Strengthen the Northern Ontario tourism landscape
Give tourism operators the skills they need to grow
Create connections between the community partners and destinations
As a resort owner, every tourism tool that I’ve taken through TEN has taken me to a new level. I think it’s an opportunity that every business should take.
Pat Peterson
Owner,Bruce Bay Cottages and Lighthouse
We came away with some great ideas about who we could target in the community, to work together to actually get a program launched.
Kathleen McGill
Office Manager,Whitesquall Paddling Centre
When I read through best practices, I see a checklist of what I have to do to have a good visitor experience in terms of a community, destination or route. That’s a really powerful thing.
Dr. Rebecca Pollock
Executive Director,Georgian Bay Biosphere Reserve